Keep your platform performing at its best
Proactive managed services — security, performance, compliance, and support — so your digital platform stays secure, fast, and up to date.
Why Managed Services Matter
A website or digital platform isn't a one-and-done project. Technology evolves, security threats emerge, content needs updating, and compliance standards change. Without proactive management, even the best-built platform will degrade over time.
For public sector organisations and businesses operating in regulated environments, ongoing management isn't optional — it's essential. WCAG accessibility requirements, GDPR obligations, and Cyber Essentials standards all require continuous attention to maintain compliance.
Our managed services provide the technical expertise and proactive oversight you need — without the cost or complexity of building an in-house team. We become an extension of your organisation, handling the technical details so you can focus on delivering your mission.
What's Included
Comprehensive platform management covering security, performance, compliance, and growth.
Security & Updates
Proactive security monitoring, patching, and updates to keep your platform protected against vulnerabilities and threats.
Content & Feature Updates
Regular content changes, new feature development, and platform enhancements — without the overhead of an in-house team.
Performance Monitoring
Ongoing monitoring of uptime, page speed, Core Web Vitals, and user experience metrics to keep your platform performing at its best.
Compliance Reviews
Quarterly accessibility and compliance reviews to ensure your platform continues to meet WCAG, GDPR, and sector-specific standards.
Priority Support
Dedicated support with guaranteed response times. Issues are triaged, investigated, and resolved by the team that built your platform.
Proactive Maintenance
Scheduled maintenance windows, dependency updates, and infrastructure reviews to prevent issues before they impact users.
Service Packages
Flexible packages designed for different needs and budgets. All include a clear SLA.
Essential
For smaller sites that need reliable upkeep
- Monthly security updates
- 2 content changes per month
- Uptime monitoring
- Monthly performance report
- 48-hour response time
- Email support
Professional
For business-critical platforms needing active support
- Weekly security & platform updates
- 5 content/feature changes per month
- Uptime & performance monitoring
- Quarterly accessibility review
- 24-hour response time
- Email & video call support
- Monthly strategy review
Enterprise
For public sector and high-compliance environments
- Priority security patching
- Unlimited content/feature changes
- 24/7 uptime monitoring & alerts
- Quarterly compliance & accessibility audits
- 4-hour critical response time
- Dedicated account manager
- Monthly strategy & roadmap sessions
- SLA-backed service agreement
Managed Services FAQs
Need reliable ongoing support?
Let's discuss a managed services package tailored to your organisation's needs.
